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Buy-Tao Account

Buy-Tao Account

Instead of direclty checkout with Paypal, you can top-up your Buy-Tao account in 4 currencies. USD , EUR , SGD and CNY. You may directly use your account balance to make payments within our website and you can withdraw anytime you want.

How to top-up my Buy-Tao account?

Currently, Buy-Tao members can have the following 3 methods to add value into your account.

1. Top up via Paypal.

Process Speed : Immediate

Paypal Service Fee : 4% of total amount

*You are not required to add value into your Buy-Tao account first if you wished to check out with Paypal. Our system will guide you to check out directly.

2. Top up Visa / Master via Alipay

Process Speed : Immediate

Bank Service Fee : 3.5% of total amount

*You are not required to add value into your Buy-Tao account first if you wished to check out with Visa / Master. Our system will guide you to check out directly.

3. Top up via Western Union / TransferWise

Process Speed: Within 48 hours (with provided accurate information)

4. Bank Transfer

Process Speed : Immediately

Service Fee : None

We will add value into your account for the following situation occur :

1. Refund of (Items Value + Domestic Shipping Fee + Agent Service Fee) if your orderd item cannot successfully buy from Seller. e.g. Item out of stock

2. Refund of your difference in international shipping fee for changing your shipping provider due to unexpected reason. e.g. Item refused to deliever for some couriers, further discount from couriers

3. Refund upon agreement with you and Buy-Tao for any reason

4. Buy-Tao coins Bonus

Withdraw from Buy-Tao account balance

You can use our refund system to process refund from your Buy-Tao account at any time.
Kindly notice that any kind of refund will first goes to your original payment channel first (within 60 days)*

1. Paypal Refund: Deposit within 60 days can be refund with no service charge. More than 60 days will have service charge of 4%. Amount will be deduct from the amount you request of refund.

2. Western Union Refund: Simply provided us the required information in Western Union refund form. We will process your request within 7 workding days but you will have to bear the service charge of sending Western Union.

3. Alipay Refund: No service charge is required within 90 days. Refund process normally take 15-45 days to arrive at your credit card.